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Support Ticket
Knowledge Based


Contact eXpressICT.com Support Team

We Care About Your Business Needs :

At eXpressICT.com, you can have a good night sleep knowing that your web site is managed by a professionally trained team.

We offer you reliable service, exceptional value, and unbeatable support. Our experienced and dedicated team members are always available 24 hours a day and 7 days a week to assist you when you encountered any problems using our services.

You may send support ticket to us by using our online support system and our team member will get back to you as fast as we could. All tickets submitted via our support system will be given a unique ticket ID. You could refer back to the ticket ID in case you need further clarification in the future.

Important Note :
All ticket/e-mail sent to us will be replied within 24 hours by eXpress Support Team.
 If you are using free e-mail account such as Yahoo, hotmail, etc or e-mail filter application, please make sure you check your 'Bulk mail folder' because our reply might be filtered or moved to another folder by your e-mail service provider/filter.

Submit a support ticket
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We work round the clock to make sure you get the necessary support when using our services

Chat with us (For clients only. Access code required):
eXpress Web Hosting 24 hours a day 7 days a week live chat technical support
(For Premium Linux & Windows Web Hosting Users only)
Live chat support representatives are trained for technical support only.

eXpress Website Builder live support
(This service is not available to EWB budget plan users. Kindly contact us to upgrade your account if you wish to use EWB live support service)

Priority Phone Support *
We can generate a ticket and let you know the status via the phone or fax.
Call us and we will generate a report for you Please contact us to know more about Priority Rapid Support service.

Have problem contacting our support team ?
Call any of our offices to get assistance

Asia Top Internet Business Solutions Provider